Privacy policy | King Bros Foodservice

KING BROTHERS FOODSERVICE

**King Brothers Foodservice**
Lady Lodge House, Orton Waterville, Peterborough, PE2 5HZ
Telephone: 01733 239445
Email: admin@kingbros.co.uk

Last updated: September 2026

This Privacy Policy explains how King Brothers Foodservice collects, uses and protects any personal data you provide to us via our website, or that we collect when you visit this website.

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How we collect personal data

We collect and process data in the following ways:

From information you provide directly by filling in forms on our website, such as our Contact Us form or New Customer Account form.
Automatically, when you visit our website — including details of your visits and the resources you access (see Cookies, below).
When you communicate with us by email, telephone or post.

What personal data we collect

The personal data we may collect, store and use includes:

Your name and contact details, including postal address, email address and telephone number.
Your business name and business contact details, where you submit a New Customer Account application.
Information about your activity on our website, such as your IP address, geographical location, browser type and how you navigate the site.
Any other personal information you choose to share with us.

We do not usually collect sensitive personal data (such as health, ethnicity or religious information) via our website unless there is a valid reason and data protection law permits it.

How we use your personal data

We use the information we hold about you primarily to provide our services. We may also use it to:

Respond to enquiries and provide information about our products and services.
Process and manage your customer account application.
Send marketing communications by email, where you have opted in to receive them.
Update your contact details where you have provided them.
Meet our contractual commitments to you.
Notify you about changes to our website or services.

**Marketing communications:** We will only send you marketing emails if you have opted in to receive them. You can opt out at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.

Who we share your data with

We only disclose personal data where necessary to deliver our services. This may include members of our group, including subsidiaries or associated companies.

We will only share your data with third parties where we are legally required to do so, for example to assist with fraud prevention. We do not share your personal data with third parties for marketing purposes, and we do not sell your data.

How we keep your data safe

Data you provide to us is stored on secure servers. Personal data submitted via our website forms is stored on our internal systems and is password protected.

We take all reasonable steps to keep your data safe. However, transmission of data over the internet is never completely secure, and any transmission is at your own risk. Once we receive your data, we use strict procedures and security features to prevent unauthorised access.

How long we keep your data

We retain personal data only for as long as necessary for the purpose it was collected, or as required by law. When data is no longer needed, we delete it securely.

Your rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

Access the personal data we hold about you.
Request that we correct any inaccurate data.
Request that we delete your data, where there is no lawful reason to continue holding it.
Object to or restrict how we process your data.
Withdraw consent to marketing communications at any time.

To exercise any of these rights, please contact us at admin@kingbros.co.uk.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.

We use cookies on our website. Please see our Cookie Policy for full details.

Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be published on this page.

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

King Brothers Foodservice
Lady Lodge House, Orton Waterville, Peterborough, PE2 5HZ
Telephone: 01733 239445
Email: admin@kingbros.co.uk