Placing Orders

Easy, just Phone, Fax, email our sales team or place and online order (see below), giving us your order and delivery details.The sales team will be able to answer all your questions on product and delivery availability, product pricing, bulk discounts, basic cooking instructions, etc. Do not forget to ask about our Monthly Special Offers.

Although you may place orders via our Answer-phone and fax while the office is unattended, availability cannot always be guaranteed and deliveries will only be made on scheduled delivery days. Please give your name and number clearly when ordering. If you would like a visit from one of our experienced sales representatives, phone one of our sales team and make an appointment. A scheduled telesales call can be made at the agreed time on the day prior to your planned delivery day.

Online Orders

Order Online

Place orders onto our computer at any hour. Choose from our full product listing or limit the list to just your regular purchases. View our latest product additions or our current special offers. This is purely an ordering site with no money or transactions or bank details having to be revealed, security guaranteed. Available only to those customers with cash or credit accounts. Payment is per your normal account terms. Please call our sales department and arrange for a password to your account.

Collection and delivery of orders

You are very welcome to collect orders from our depot. To avoid unnecessary delays we recommend you place your order before arrival. We offer a free UK wide delivery service for large order values. For our local area we are able to offer regular next day deliveries

Please do not hesitate to call our sales staff for details on delivery days. Our modern multi temperature delivery vehicles ensure that your goods are delivered on time, in the best possible collection. (All delivered order will be subject to a delivery charge if they fall below our minimum order value.) All deliveries should be checked and signed for by the customer. Any claims or shortages must be noted on the delivery sheet and acknowledged by the driver.

Payments

King Brothers accept the following payment methods, all goods are supplied cash on deliver except where the credit facilities have been approved.

Cash on delivery Accounts
You may pay the driver cash or if an established customer, a cheque payable to King Brothers at the time of delivery. Debit or Credit Card payments may also be made at the time of ordering.

Credit Accounts
Credit invoices are due for payment by the 14th day of each following month and can be paid by the following methods.

Cheque
Please make your cheques payable to King Brothers and post to our office in Peterborough.

Direct Debit
We can arrange your monthly outstanding balance to be automatically debited from your bank account on the 14th of the following month.

BACS
You can make a payment direct to our bank account. Please email your remittance advice to remit@kingbros.co.uk or fax 01733 370965

Card
Please call our sales ledger team to make a Debit or Credit Card payment over the phone.